Terms of service

These Terms & Conditions (“Terms”) apply to all purchases made from [Haus of Kenai] (“we”, “us”, “our”) through our online store. By placing an order with us, you agree to be bound by these Terms.

1. Eligibility

  • You must be 18 years or older to purchase from our website, as our products are intended for an adult audience.
  • By placing an order, you confirm that you meet this requirement.

2. Our Products

  • We specialise in adult-themed/kink-inspired clothing. All products are for novelty and fashion purposes only.
  • We make every effort to ensure product descriptions, images, and sizing guides are accurate. However, slight variations may occur due to screen display settings or manufacturing tolerances.

3. Orders & Payment

  • All prices are listed in GBP (£) and include UK VAT (where applicable).
  • Payment must be made in full at the time of ordering.
  • You will receive an email confirmation once your order has been successfully placed.

4. Delivery

  • We ship within the UK and internationally (where permitted).
  • Delivery times provided at checkout are estimates only. We are not responsible for delays outside of our control (e.g. postal strikes, customs delays).
  • Risk of loss or damage passes to you once the goods are delivered to the address you provide.

5. Returns & Refunds

Our Returns & Refunds Policy (can be found here) forms part of these Terms. In summary:

  • If an item is faulty, you are entitled to a refund or replacement under the Consumer Rights Act 2015.
  • If you change your mind, you have 14 days from receiving your order to cancel and return it (Consumer Contracts Regulations 2013), provided the item is unworn, unwashed, and in its original condition.
  • We cannot accept returns of customised, personalised, or altered items.

6. Use of Products

  • Our T-shirts and other items are for personal wear and novelty use only.
  • We do not accept liability for misuse of our products.

7. Intellectual Property

  • All designs, logos, product descriptions, and images on our website are owned by [Kenai Studios].
  • You may not reproduce, distribute, or use them without prior written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our products or website.
  • Nothing in these Terms excludes or limits our liability for fraud, misrepresentation, or death/personal injury caused by negligence.

9. Privacy & Data Protection

  • We will process your personal data in accordance with our Privacy Policy (available [here]).
  • We do not sell or share your personal data with third parties except as necessary to process your order.

10. Governing Law

  • These Terms are governed by the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

Questions about the Terms of Service should be sent to us at email@kenai-studios.com. Our contact information is posted below:

Haus Of Kenai Ltd. 
kenai@kenai-studio.com 
© 2025 Haus Of Kenai Ltd.